1. Service
Germey Technology, LLC builds and operates Ace Data Cloud, a developer platform for AI APIs, model access, data automation, documentation, usage records, and integration tooling. Customers purchase software services, API access packages, onboarding, and related technical support.
2. Subscription access
Each order corresponds to a named software service, API access package, technical support scope, or service period. Payment activates or renews online access to the selected service. Service access is not cash, electronic money, a prepaid payment instrument, a stored-value product, a wallet balance, a gift card, a money transmission service, or a currency exchange service.
3. Customer responsibilities
Customers are responsible for account credentials, authorized users, uploaded business content, and lawful use of the service.
4. Acceptable use
Customers may not use Germey Tech for illegal activity, fraud, phishing, spam, malware, adult content, gambling, regulated financial services, lending, investment activity, cryptocurrency trading, currency exchange, remittance, stored-value operations, or user-to-user payment activity.
5. Payments
Prices are shown before purchase or in a commercial quotation. Payments are accepted only for Germey Tech software services, Ace Data Cloud API access packages, onboarding, commercial invoice handling, and related technical support services.
6. Delivery
The service is delivered online. After payment confirmation, access instructions or commercial delivery details are sent by email. Depending on the plan, delivery may include Ace Data Cloud console access, API integration guidance, documentation, usage records, and technical support during the active service period.
7. Cancellation and refunds
Customers may cancel renewal by contacting support. Refund eligibility is described in the Refund Policy.
8. Availability
We use reasonable efforts to maintain service availability. Maintenance, third-party infrastructure events, security incidents, or updates may affect availability.
9. Contact
Questions about these terms may be sent to office@germey.tech.