Information we collect
We may collect business contact information, account administrator details, email address, company name, selected service plan, usage records, service logs, support messages, billing information, and transaction records.
How we use information
- To activate and manage subscription access and model-request allowances.
- To provide language, image, video, music, and search model access, documentation, onboarding, and technical support.
- To send service notices, invoices, receipts, and support responses.
- To prevent abuse, secure the service, and meet legal or compliance obligations.
- To improve reliability, documentation, and customer support quality.
Payment information
Payment details are processed by the selected payment provider. We do not store full card numbers, PayPal passwords, or payment account credentials. Transaction records may be retained for accounting, tax, refund, support, and compliance purposes.
Service data
Service data may include request metadata, integration notes, support tickets, configuration records, and documentation feedback. We use this data only to provide the service, troubleshoot issues, secure the platform, comply with lawful obligations, or follow customer instructions.
Sharing
We may share limited data with hosting providers, payment processors, email delivery providers, analytics providers, security vendors, and professional advisers when necessary to operate the service. We do not sell customer personal information.
Contact
Privacy requests may be sent to office@germey.tech.