Customer agreement

Terms of Service

These terms apply to Germey Technology subscriptions for metered access to language, image, video, music, and web-search models, plus related technical support.

1. Service scope

Germey Technology provides software subscriptions for metered access to language, image, video, music, and web-search models, along with documentation, onboarding, usage records, and technical support.

2. No stored value or financial services

Payments purchase service delivery only. Service access is not cash, electronic money, a prepaid payment instrument, a stored-value product, a wallet balance, a gift card, a money transmission service, a remittance service, or a currency exchange service.

3. Delivery

Services are delivered digitally. Depending on the plan, delivery may include account access instructions, access credentials, monthly model-request allowance, documentation, technical guidance, usage records, and support responses.

4. Acceptable use

Customers may not use our services for illegal activity, fraud, spam, malware, adult content, gambling, regulated financial services, lending, investment activity, cryptocurrency trading, currency exchange, remittance, stored-value operations, or user-to-user payment activity.

5. Payments

Prices are displayed before checkout or agreed in a written quotation. Online payment methods may include Stripe and PayPal where available. Invoices can be requested by contacting support.

6. Cancellation and refunds

Cancellation and refund eligibility are described in the Refund Policy.

7. Contact

Questions about these terms may be sent to office@germey.tech.